PRIVACY POLICY

 

This Privacy Policy explains how I collect, handle and use any personal information collected about you, when you use this website.

Who we are

Hello, I’m Maddy Couch. The Artist behind Maddy Couch. I am committed to maintaining the trust and confidence of the visitors to my website. As visitors, and customers of this website, I respect your data and personal information and I will never mistreat it by selling, renting or trading email lists with other companies and businesses for marketing purposes. I’ve put together a Privacy Policy, so you can see when and why I collect your personal information (e.g. like when you order, I need to know your name and address to send my artwork to you) and how I use it (e.g. so I can create mailing labels for sending your prints out to you).

 

Visitors to the website – Website Cookies

This website uses cookies. The website provider I use, Squarespace, has cookies enabled to collect information, some of which is essential for the website to work properly. This data also helps me understand who is visiting this site, to hopefully help me provide a better service to those people. This includes information such as the browsing behaviour of people who access the website, like which pages have been viewed. You can find out more about cookies here

 

Purchase Data

When you make a purchase from my shop, I will only receive the relevant information (that you supply during the checkout process) necessary for me to send your order out to you. I never see any of your payment information and that is all handled securely. If you pay me using PayPal, they will also hold information about you. You can read their privacy policy here

If you’ve made a purchase from my shop, I will hold your data for a minimum of 7 years (as I’m legally required to do so). I keep an electronic spreadsheet of all customers and those who are on the commissions waiting list. This is held on my password-protected laptop.

From time to time, I may email you with further information that I feel you will be interested in, such as other similar artwork in the same range, special offers or to ask for your permission to share the artwork on social media platforms. I will only contact you if I have a legitimate reason to do so. The information that I send you will only be relevant to the goods/services that you purchased from me, and will not be used in any other form.

 

Mailing Lists / Newsletters

I currently do not have a newsletter. If I start offering a newsletter, this Privacy Policy will be updated explaining what information I collect and how it is used.

 

Links to other websites

There are links on my website to other sites I feel you may have interest in, or sites I recommend for services. This privacy Policy does not cover those links and those sites are not governed by this Privacy Policy. If you have questions about how those sites use your data, please check the Privacy Notice / Policy on their site.

 

Access to your personal information / Your rights

You are entitled to access the personal information I hold on you. Email your request to maddycouchcreative@gmail.com and I will respond to your request within 14 days. You have the right to ask that your details be deleted or amended.

 

Updates to Privacy Policy

I may update this Privacy Policy from time to time under regular review, and I am not under obligation to email you every time it is updated. It will always be accessible on our website. This Privacy Policy was last updated on 26th May 2018.

 

Questions

If you have any questions regarding this Privacy Policy please email maddycouchcreative@gmail.com